Community managers can also add optional fields to these profiles, including a favorite quote or emoji. Community members and moderators can include their full names, preferred display names, roles, employer, pronouns, and profile photos to their clickable usernames and avatars. Slack gives community moderators and participants the option to customize their Slack profiles. This keeps community members from getting inundated with notifications, while also informing those involved of new posts in the conversation.

Only individuals involved in a thread discussion are notified of new replies. Similar to channels, threads are essentially replies to specific posts within a channel, enabling deeper conversation on specific topics. Each channel has a thematic topic, and community managers can pin guidelines to the top of each channel outlining what kinds of discussions are in line with the designated purpose. Channels serve to keep the conversation focused on specific themes and simplify the moderation process for community managers. Here are some of Slack’s community management features:Ĭommunity managers can launch public or private channels, which are separate rooms or tabs, within their Slack workspace to facilitate discussions.

Whether you’re creating a community for your business, hobby, or interest, there are certain best practices that can help you build a vibrant and engaged Slack community.

While there are plenty of community platform options available, Slack’s straightforward community management features make it exceptionally easy to start conversations, facilitate and build relationships, and moderate discussions. Slack is a great place to start developing relationships between community members, customers, and your company.

Slack value